Customer Service

You can reach customer service by using our contact form.  Our representative will return your email within 24 hours.  You can also reach us toll-free at 888.524.7777

Return Policy

Buyslippers.com is commited to making sure that your online shopping experience with us is as easy, secure and smooth as possible.  We offer a 365-day return policy on all purchases so long as the product is not used and is in the same condition as when you received it.  Returns of items that are personalized or customized are non-returnable unless there is a defect with the product itself.  If you have any questions about whether or not you can received a refund or return your item, please don't hesitate to contact us. 

How Much Does Shipping Cost?

We provide FREE SHIPPING on all orders.  You will have the option to select expedited shipping if necessary.   

How Long Until My Orders Arrive?

We know how important it is for you to receive your items as soon as possible.  For this reason, we have arrangements with our carriers (FedEx and UPS) to have daily pick-ups.  Our goal is to ship your item the same day it is ordered.  This generally cuts down on shipping and delivery times.  You should expect to receive your items between 1 - 4 days after you order.